1. Acceptance of Terms
By accessing the Vargaworks website or engaging our AI automation services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
These terms apply to all visitors, clients and others who access or use our services, whether on a one-time or subscription basis.
2. Our Services
Vargaworks provides AI-powered automation solutions, including but not limited to:
- AI chatbot design, development and deployment.
- WhatsApp automation using the WhatsApp Business API.
- AI email automation and workflow integrations.
- Related consulting, onboarding and support services.
Specific deliverables, timelines and scope are defined in the proposal or agreement shared with each client. We may enhance, modify or discontinue features of our services with reasonable notice.
3. Client Responsibilities
When using our services, you agree to:
- Provide accurate, complete and up-to-date information required for service delivery.
- Use our automation solutions in compliance with applicable laws, including messaging and anti-spam regulations.
- Obtain necessary consents from your end users before automating communications with them.
- Keep account credentials, API keys and access tokens secure and confidential.
- Not use our services for unlawful, harmful, misleading or abusive purposes.
Misuse of automation channels (such as sending unsolicited bulk messages) may lead to suspension by platform providers like WhatsApp. Vargaworks is not liable for restrictions imposed due to client-side misuse.
4. Pricing & Payments
- Fees for our services are listed on our pricing page or specified in your proposal/agreement.
- Subscription fees are billed in advance on a monthly or yearly basis, as selected.
- All prices are exclusive of applicable taxes (such as GST) unless stated otherwise.
- Delayed payments may result in suspension of services after reasonable notice.
- Fees paid are non-refundable except where expressly agreed in writing or required by law.
5. Intellectual Property
All content on this website — including text, graphics, logos, designs and software — is the property of Vargaworks or its licensors and is protected by applicable intellectual property laws.
- You may not copy, reproduce or distribute our website content without prior written permission.
- Custom deliverables built for clients are governed by the ownership terms in the respective agreement.
- You retain full ownership of your business data and content shared with us for service delivery.
6. Confidentiality & Data
Both parties agree to keep confidential information — including business data, credentials, pricing and technical details — strictly confidential and to use it only for fulfilling the engagement.
Our collection and handling of personal data is described in our Privacy Policy. We process client and end-user data only as needed to deliver the contracted services.
7. Service Availability
We strive to keep our services available and performing reliably. However, we do not guarantee uninterrupted availability, as our solutions depend on third-party platforms (such as WhatsApp Business API, email providers and hosting infrastructure) that may experience downtime, changes or outages beyond our control.
Scheduled maintenance will be communicated in advance where possible. Enterprise clients may have specific uptime commitments defined in their SLA.
8. Limitation of Liability
To the maximum extent permitted by law, Vargaworks shall not be liable for any indirect, incidental, consequential or punitive damages — including loss of profits, data or business opportunities — arising from the use or inability to use our services.
Our total aggregate liability for any claim shall not exceed the amount paid by you for the services in the three (3) months preceding the event giving rise to the claim.
AI-generated responses are produced by automated systems and, while we work to keep them accurate and appropriate, we do not warrant that every automated output will be error-free.
9. Termination
- You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period.
- We may suspend or terminate services for breach of these terms, non-payment or unlawful use, with reasonable notice where practicable.
- Upon termination, we will provide a reasonable window to export your data before deletion, unless legal obligations require otherwise.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of India.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
